Delivery Policy

Delivery takes 1-5 hours depending on the route, and we always make sure to deliver the customer in a faster time period, but we put the period here in case there is traffic congestion


In order to clarify the status of orders on a permanent basis, more than one status has been set to clarify the readiness of the order:


Reviewing: Your order has been sent to the store and the order has been confirmed.


In progress: Store employees have received your order and the order is being prepared (coordinating the driver) soon


Implemented: Your order is now fully ready, waiting for the driver to deliver


In progress: The order has been delivered to the driver and the order will be delivered


Delivered: The order has reached the required destination


In the event that the regular Hajj permits are not presented upon booking, the booking will be considered cancelled