By completing these steps, you will be ready to benefit from the distinguished services provided by the Nusuk Hajj and Umrah platform.
Nusuk Customer Service
The customer service at the Nusuk Hajj and Umrah platform provides distinguished support and assistance to users in all matters related to Hajj and Umrah. You can contact customer service to get answers to your inquiries and solve problems you may encounter. The customer service team provides support around the clock through multiple means such as phone, email, and live chat on the website. Nusuk Customer Service provides a satisfying and understanding experience to ensure that your Hajj and Umrah experience is smooth and successful.
- You can contact them from here
- or on the phone number +966920002814
Nusuk Visa
Who are the categories allowed to obtain a Nusuk visa?
The Kingdom of Saudi Arabia offers several categories the opportunity to obtain Hajj and Umrah visas directly through the Nusuk Hajj and Umrah platform, without the need for agents or service providers. There are five categories that enjoy the privilege of obtaining a Nusuk visa through the platform:
1. Holders of US visas.
2. Holders of UK (England) visas.
3. Holders of EU visas.
4. Schengen visa holders.
5. GCC citizens (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE).
For other categories that are required to perform Hajj and Umrah, they must cooperate with authorized agents to obtain a Nusuk visa.
Booking an Umrah visa through the Nusuk electronic platform
Here are the basic steps to book an Umrah visa through the Nusuk electronic platform:
1. Visit the official website of the Nusuk Hajj and Umrah platform, which you can access directly from here.
2. Log in using your existing membership or create a new account if you do not have an account.
3. Select the “Visitor” service and enter the visa number found in your passport.
4. Enter your passport information such as passport number, date of birth, and nationality.
5. Enter the country code, phone number, and email.
6. Enter your account password and accept the terms and conditions.
7. Click on "Register" and a message containing a confirmation number will be sent to your email.
8. Enter the verification number and click on "Register" again, then enter your passport number and password.
9. Enter the new code sent via email, then click on "Booking Service".
10. Go to the "Name" tab and choose the visitor for whom the visa will be booked.
11. Select the appropriate date for you from the available dates, taking into account the colors indicating the density of crowding.
12. Choose the appropriate date and click on "Continue" to see the instructions.
13. Click on "Continue" again to complete the booking process, and a green signal will be displayed indicating the success of the booking.
14. If you wish to cancel the reservation, click on "Cancel".
By following these steps, you can easily book an Umrah visa through the Nusuk electronic platform.
Nusuk Hajj and Umrah App
The Kingdom of Saudi Arabia provides the Nusuk Hajj and Umrah App, which is dedicated to the Nusuk electronic platform, allowing users to enjoy all the services of the Nusuk website with ease and comfort.
Through the Nusuk Hajj and Umrah App, you can book an Umrah visa with ease and it helps you follow the same steps that were previously shown, but through the application interface. To download the application, you can:
- For Android systems, download the Nusuk Hajj and Umrah application from here
- For iPhone systems, download the Nusuk Hajj and Umrah application from here
By using the Nusuk Hajj and Umrah app, you will be able to easily access all services and procedures related to Umrah, saving you time and effort while organizing your trip.